Enrolment Information

Term time fun at Hillsborough OOSHNow that School Enrolment time is here it is also time to consider your needs for Out of School Hours Care. Hillsborough OOSH is a Quality Accredited Child Care Service which is set in the grounds of Hillsborough Public School with access to the schools expansive playgrounds. The centre is air-conditioned and purpose built for OOSH students allowing for planned and pre organised activities no matter what the weather.

 

During Term Care Enrolment 

If you are interested in enrolling your child at Hillsborough OOSH for Before School Care or After School Care during the school Term please fill out the Enrolment Forms and Fees, Terms and Conditions and return it to the PO Box 176 Charlestown New South Wales 2290. A Family Handbook is downloadable here, alternatively we can post the full enrolment package to you if you contact Hillsborough OOSH.

Please keep in mind Government guidelines towards Priority of Access:

  • Priority 1 A child at risk of serious abuse or neglect.
  • Priority 2 Sole parent or both parents working, seeking work, or studying.
  • Priority 3 Parents/Carers not working.

It is a requirement that Hillsborough OOSH's follow this policy, additional enrolments will be offered on a first come first served basis.

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Your Investment for OOSH Care

An enrolment fee of $28 per family is to be paid before your child or children commence at Hillsborough OOSH.

Our fees as at 3rd July 2017 are as follows:

 

Before School Care

Permanent Booking $18.50

Casual Booking $20.00

For up to a 2 ½ hour session

6:30am -9am

Before School Care info

After School Care

Permanent Booking $23.00

Casual Booking $24.00

For up to a 3 hour session

3pm - 6pm

After School Care info

Vacation Care

Long Day Session $51.00

Short Day Session $31.50

For up to a 11 ½ hour session

6:30am - 6pm

Vacation Care info

 

Transport to School or Hillsborough OOSH organised events.

For families whose child or children need us to transport them to school or events organised by Hillsborough OOSH as part of Vacation care, an additional fee of 50 cents per trip per family is applicable. Additional children within the same family are FREE! This is not applicable when children are absent from care.

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Payment of Fees

You can find out all you need to know about fee payments here.

 

Additional Fees for the Late Collection of Your Child

There are additional fees if you collect your child from Hillsborough OOSH after 6:00pm. You can find out more about Late Collection fees here.

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Childcare Benefit (CCB) and the Childcare Management System (CCMS)

Hillsborough OOSH is approved to offer CCB through the CCMS system. We appreciate that some government process can be a little bit complicated and we are happy to help you through the process.

You can find out more about Government Childcare Benefits here.

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Permanent Bookings for Before and After School Care

Many parents/carers want the security of permanent before school care &/or after school care for their child. At Hillsborough OOSH we've made it as easy as possible for you to secure your permanent out of school hours place. Simply fill out the permanent booking form which is available from one of our staff members and hand it in with your enrolment form.

To keep your permanent child care position active we ask you to ensure your fees are paid even if your child is absent from care, off course this excluded our Christmas Holiday closure. If your child is unable to attend OOSH due to illness just provide us with a medical certificate and we will waive your fee for that time.

Is is important to remember that to ensure you are still entitled to your Centerlink Child Care Benefit you need to sign the roll and acknowledge that your child was absent. Your child is able to be absent from care for up to 42 days per financial year without a medical certificate (if you have a medical certificate absent days are not counted towards the 42 days). Once your child is away from care for more than 42 days you are no longer entitled to your Centerlink Child Care Benefit for those days when you child was absent from care; however you will still have to pay the full care fee for that day. To avoid any confusion and to make it easy for you to know where you are up to for absent days we keep a record. If you think your child's absences have been recorded incorrectly please let us know immediately.

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Cancellation of Permanent OOSH Bookings

If you no longer need your permanent before school care &/or after school care please give us 2 weeks cancellation notice mentioning specifically which days you no longer need. It is important that you remember to provide us with 2 full weeks notice of your cancellation otherwise 2 weeks full fees will be payable; Child Care Benefit is not payable to you when your child does not attend care and no notice is given.

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Vacation Care and Casual Bookings

Many parents/carers want the the flexibility of a casual booking for before school care, after school care &/or vacation care for their child. At Hillsborough OOSH we've made it as easy as possible for you to secure your casual booking for out of school hours place. Simply fill out the casual booking form which is available from one of our staff members and hand it in with your enrolment form.

Changes to Vacation Care and Casual Bookings

If you need to make changes to the days or times of your casual booking please make these changes on a booking form or in writing and give them to the coordinator. We ask you to give us 24 hours notice for the cancellation of a booked vacation or casual day. 

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Notes and Receipts

For your convenience children who attend Hillsborough OOSH regularly for Before and After School Care will have a Communications Folder with their name/s on it situated in the file crate on the book shelf. We ask that you please check this pocket at least once a week for invoices, receipts and other important notes.

We now send all our invoices via email, if this is not convenient for you please let us know. 

At Hillsborough OOSH we have created a parent communication book located with the sign in/out sheets that can be used for you to write messages regarding your child or children. You are welcome to include changes to your bookings, comments or suggestions, notices to staff or even other parents in the parents communication book. Alternatively messages can be left on the Hillsborough OOSH's phone message bank, which is available 24 hours and checked regularly.

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Confidentiality of Information & Records

Hillsborough OOSH Staff and Management will ensure that all required records are recorded, properly maintained, updated and kept in the nominated secure place. All records are to be kept confidential and only made available to authorised persons.

All documents relating to children and parents will only be made available to the parent/guardian or approved persons enrolling the child, staff and authorised members of the management committee who require relevant information, or Commonwealth or State Government officers when requested.

All documents relating to staff will only be made available to the individual staff member, the Management or police if required.

All documents relating to fee payment and CCB will only be made available to the parent/ guardian or approved persons enrolling the child, staff and authorised members of the Management or Commonwealth Government officers.

No member of staff may give information on matters relating to children, to anyone, other than to the parents or guardian enrolling the child when this information has been obtained in the course of employment in the centre.

Exceptions are made
  • For normal information exchange among staff and management for the daily operation of the centre and well being of the staff and children.
  • If we are required to do so in a court of law when subpoenaed.  
  • When the welfare of the child is at risk the appropriate government agencies may be contacted.
  • No member of staff may give information on matters relating to staff or management, to anyone except in normal information exchange among staff and management for the daily operation of the centre and wellbeing of the staff and children, or when required to do so in a court of law.  
  • If accident report to insurers are required.

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